Старый 23.11.2011, 13:56   #1724 (permalink)
Tago1987
Незнакомец
 
Регистрация: 02.03.2009
Сообщений: 7
Отправлял следующее письмо, но ответа так и не получил. Скиньте адрес, по корому можно отправить.
To whom it may concern,
I represent Belarusian community of poker players on Parimatch.com. There's an issue I'd like to report. Right now there's a huge economic crisis in Belarus, due to the devaluation of the Belarusian ruble the exchange rate increased from 3100 to 8800 Belarusian rubles for $1.

Parimatch (which is a part of IPoker network) is one of the most popular poker rooms in Belarus. The way people work on it was as follows.

A player created an account on parimatch.com in Belarusian rubles, later on deposited rubles to this account via a bookmaker agency which is a partner of Parimatch. Then a player could transfer the funds to the poker room's account via poker room's client. At that moment Belarusian rubles were converted to the U.S. dollars. Cashing out was a reverse process, in order to do so players had to cash out USD via the poker room's client, the money were converted to rubles and got to the parimatch's account. After that a player could take the money at the Bookmaker agency he had previously made the first deposit.

Regarding the devaluation stated above, although the official exchange rate is 8800 , funds players cash out from the Parimatch are converted at the rate of 3150! Which means we lose the money we cash out.

However, this occurred in the past. 2 years ago there was a devaluation in Belarus. For a few days people could deposit rubles at the old rate and cash out at the new one which was 20% higher. The outrageous things is that Parimatch doesn't seem to do anything about it, the company doesn't want to comment the situation while players keep losing half of their funds. Eventually, parimatch is being extremely unprofessional, they could at least allow cash out the funds at the official rate , apparently we're can receive our money at the rate which is more than 190% lower than the real one.
I would appreciate greatly if you could make a closer study of the situtation and do something about it. Thank you for your time.
Best regards,
Dzmitry
Tago1987 вне форума   +1 (+1/-0)